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IBM Sametime

IBM Sametime is an important day to day Collaboration tool for many customers. Sametime software provides an immediate and cost-effective way to help improve teams make faster, expertise-based decisions with people inside and outside of your business without travel costs. In other words, Sametime must be up, at all times.

Just like for IBM Notes Traveler, VitalSigns has a dedicated Monitoring strategy for Sametime.

 

Monitor Sametime:

  • Uses dedicated Sametime user accounts to monitor Sametime services
  • VitalSigns uses the Sametime users to act as an end user and determine failures
  • Receive alerts for awareness
  • Chat
  • IM
  • Login
  • MUX login
  • Not responding
  • Resolve
  • Service not running
  • Status change

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